Account and Security

Account Information

• Cafe Casino’s Commitment >
• Why can't I sign in to my account? >
• How do I update my profile? >
• Which countries does the casino accept players from? >
• How do I create an account? >
• I want to re-enable my account >
• How to read the Transactions Statement? >
• What if I've forgotten my registered email address? >
• How to Use the Search Feature? >
• How to clear your Cache & Cookies >
• Whats the timeframe to verify my account or my documents? >

Account Security

• How do I complete the Automated Verification Process? >
• How can I retrieve my forgotten password? >
• Is Cafe Casino secure? >
• Why do I receive a security alert when using your site? >
• How do I know my information is secure? >
• How do I change my password? >
• SMS Validation >
• How to handle suspicious messages >