Account and Security

Account Information

• Cafe Casino’s Commitment
• Why can't I sign in to my account?
• How do I update my profile?
• Which countries does the casino accept players from?
• How do I create an account?
• I want to re-enable my account
• How to read the Transactions Statement?
• What if I've forgotten my registered email address?
• How to Use the Search Feature?
• How to clear your Cache & Cookies
• Whats the timeframe to verify my account or my documents?

Account Security

• How do I complete the Automated Verification Process?
• How can I retrieve my forgotten password?
• Is Cafe Casino secure?
• Why do I receive a security alert when using your site?
• How do I know my information is secure?
• How do I change my password?
• SMS Validation
• How to handle suspicious messages