Financial

Deposits

• Are there deposit-withdrawal fees? >
• How do I make a deposit? >
• What deposit methods can I use? >
• Why did my deposit fail? >
• When will my deposited funds become available? >
• Why do you need my ID to make a deposit? >
• Are there deposit limits? >

Withdrawals

• Are there withdrawal limits? >
• What withdrawal methods are available to me? >
• How do I request a withdrawal? >
• Do I need to validate my information before I make a withdrawal? >
• Can I cancel my withdrawal after requesting it? >
• When will I receive my withdrawal? >

MatchPay

• What is MatchPay? >
• What are the benefits of MatchPay? >
• How do I create a MatchPay Account? >
• How do I deposit with MatchPay? >
• How do I withdraw with MatchPay? >
• Can I redeposit a MatchPay withdrawal? >
• MatchPay Best Practices >

General

• Can I use another person's credit card to deposit in my account? >
• What are my different balances? >
• What is Verified by Visa? >
• What currencies do you accept? >
• Do I need to enter my card details each time before I make a deposit or withdrawal? >
• What will appear on my credit card statement? >
• What is SafeKey by American Express? >
• Unverifiable information >